News Articles

Articles posted here are for the use of our clients to get quick self help answers to questions and simple solutions to problems. News reports are not necessarily the opion of our company but for reference only. We don't provide any guarantee that solutions posted or referenced will work for your situation and that you should use them at your own risk. None of the information posted should be used for illegal practices.
Font size: +
1 minute reading time (229 words)

How do I troubleshoot my Gateway GZ7108 wireless keyboard and mouse?

Gateway One GZ7108

If you are experiencing issues with your wireless keyboard and mouse not working properly, perform the following steps to troubleshoot the wireless keyboard and mouse.

  1. Ensure that the keyboard or mouse is 8-inches from the receiver, in this case your Gateway computer. Avoid placing the cordless devices on metallic surfaces.
  2. Remove the batteries and then reinsert the batteries into the keyboard and mouse, making sure that the battery polarities are correct.
  3. Test the batteries to ensure that they still have a charge or try replacing them. Dead or marginal batteries are the most common reason for wireless device issues.
  4. Try the manual connect procedure.

Manual connect procedure:

  1. Press and release the Connect button on the keyboard or mouse.
  2. Within 30 seconds, the keyboard or mouse should be active.

NOTE: The Gateway One GZ7108 doesn't require any special driver for the wireless keyboard or mouse. To verify all of your basic drivers are installed, go to the Control Panel, select Hardware and Sound, and then select Device Manager. Verify that no devices are listed with a yellow triangle indicating that a driver is missing.

We hope that this information is helpful. Please let us know how this has helped you or if you have additional questions. As always Firestone Technical Resources, Inc. is here to help with your computer support issues - "Providing personal service for your impersonal technology."

Business Relocation of Telecom and Internet
How to Reduce Unwanted E-mail and Phone Calls

Related Posts



Already Registered? Login Here
No comments made yet. Be the first to submit a comment

Are you in need of computer repair?

Start Here

Locations Serviced:





Fort Lupton














Highland Ranch



Have I been pwned?
Check if you have an account that has been compromised in a data breach.