News Articles

Articles posted here are for the use of our clients to get quick self help answers to questions and simple solutions to problems. News reports are not necessarily the opion of our company but for reference only. We don't provide any guarantee that solutions posted or referenced will work for your situation and that you should use them at your own risk. None of the information posted should be used for illegal practices.

Windows 10 Error Printing with the WSD Port driver

 A frequently posted issue about printers and Windows 10 is not being able to print using the WSD port or the printer reverts to WSD from an IP setting. This appears to be a bug in the WSD port provider in Windows 10. After reading many commonly described issues where Windows 10 says the printer is offline when it isn't and the vendor software...

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How to Install Windows 10 from a Dell Windows 10 recovery DVD

With many computers needing to be upgraded from Windows 7 to Windows 10, the need for clear consistent instructions are needed. The instructions listed are for Dell computers but could be easily adapted for other makes. Install Windows 10 from Dell Recovery DVD  Download the Dell Windows 10 Recovery ISO image for your system at this Dell ...

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How to fix Windows 10 L2TP/IPsec Connection Failure

Older versions of Windows 10 have issues with connecting to a L2TP or IPsec VPN connection. If you are unable to update your computer to the latest version 1909 or later, you may want to try this registry fix. To add a necessary registry setting:1. Press the Windows Key and R at the same time to bring up the Run box.2. Type in: regedit and click OK...

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Server or workstation does not appear under network

On occasions a client's network is missing the server or one or more workstations when browsing the network. Typically this is noticed when our tech company takes over support from another MSP. This is frustrating to both an IT tech that is not familiar enough with the environment and the end users that may need to access the server directly. The l...

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Dell Thunderbolt Dock WD22TB4 Trouble Shooting No Video

After updating Windows 10 22H2, the Dell Thunderbolt Dock WD22TB4 stopped displaying video on any ports once Windows 10 loads. Video works fine in the BIOS, Diagnostics, and the initial loading of Windows 10 but then stops once Windows 10 loads to the login screen. This issue has been experienced at multiple locations and you are likely here to fig...

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Windows 10 flashing colors after upgrade

After installing Microsoft Windows 10 upgrade on a Dell Inspiron One 2320 All-in-one, which formerly had Windows 7 Home installed, the system booted for the first time with several colors that would cycle through on the screen (red, green, blue, white, black). There continued to be disk activity but there was no way to break out of the color c...

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